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INTEGRITY & CARE

Our culture

At CWT Meetings & Events we aim to be your global partner with personal customer service and local expertise.

 

We will never jeopardize your values or ours and this is featured heavily in the planning and execution of all our projects. We are conscious of our responsibilities to our clients, stakeholders, teams, as well as to the environment and communities within which we work, and we always have the interests of our customers in mind.

 

We’re proud of the resources we offer and also recognize the importance of appreciating and motivating our pool of team members. As a result we continually invest in their development and growth to ensure they are the best that they can be, and we’re confident that this is reflected in the service we provide.

 

Quality charter

To ensure we deliver the best service to you at the highest quality, while acting responsibly in all that we do, we work to a quality charter which covers the following:

 

Customer care

CUSTOMER SATISFACTION

SERVICE LEVEL AGREEMENT

OPERATIONAL PROCESSES

SECURITY

THIRD-PARTY PROVIDER RELATIONSHIPS

ADMINISTRATIVE AND FINANCIAL

 

 

Responsible business

ETHICS AND BEHAVIOUR

ENVIRONMENT

 

COMMUNITY INVOLVEMENT

 

HUMAN RESOURCES

Get in touch

Want to hear how you can get the value out of your next strategic meeting or conference?