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If you are a CWT traveler with last-minute changes while traveling:

Quickest option: Use the numbers listed in your itinerary. Even when calling outside of office hours, try contacting your servicing office in the first instance.

If your itinerary contains a separate emergency number, you can also use this.

If you have trouble accessing your itinerary, the below numbers for the 24-Hour service center can be used:

 

Europe:   
  

+44 203 353 0952      

                                     
Middle East & Africa:
 

+44 203 353 0954

 
USA + Canada:
 

Corporate travelers: +1 866 361 5078

USA Military & Government:

  • USA: 1-866-576-4635
  • Germany: 0800 826-8960
  • Italy:  800 870813
  • Belgium:  0800 72775
  • Netherlands: 0800 022-4413
  • United Kingdom: 0500 893643

 

Latin America:
 
  • Argentina
    Toll free within Argentina 0800-122-2980

Calls outside Argentina +5411-5555-2295

  • Brazil
    US 24-Hour Assistance: (1) 800 315 0375. We assign mobile phones.
  • Chile
    US 24-Hour Assistance: (1) 800 315 0375.
  • Colombia
    US 24-Hour Assistance (1) 800 315 0375. We assign mobile phones to attend all the emergencies of our clients (National service).
  • Mexico
    US 24-Hour Assistance (1) 800 315 0375.
  • Peru
    Local Emergency Service: 51 1 6101621 (outside of working hours only). Available for flight departure information or delays, and emergencies.

For International Assistance:
US 24-Hour Assistance (1) 800 315 0375.

 
Asia Pacific:
 
  • Australia, New Zealand, Singapore, Hong Kong:
    Please dial the number listed in your travel itinerary.

Alternate After-Hours service number: +63 2 459 5828

  • China:
    400 887 7076 - call within China
    +86 10 5929 3999 - call from overseas
  • India:
    1800 4190 120 – call within India
    0124 474 7475 - call from overseas
  • Indonesia: +62 21 2954 5635

  • Japan:
    Please dial the number listed on your travel itinerary, or contact your travel manager. 
  • Malaysia: +63 2 2459 5832
     
  • Philippines: +63 2 2459 5831
     
  • Thailand: +44 (0) 203 353 0957

 

A call to the 24-Hour Service Center may result in additional cost; please verify this with your travel manager.